Emergency Roadside Assistance
Lowell IN
24/7 Towing and Assistance
Voted American Towman of the Year
Cutting-Edge Equipment and Technology
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Fast Roadside Help When You're Stuck
Ray & Wally's Towing Service, Inc. has been your dependable road partner since 1960. With over 65 years of experience, we've become the go-to roadside assistance in Lowell, IN, Chicagoland, and Northwest Indiana. Our ASE-certified technicians are available 24/7, ensuring you're never left without help. We're proud recipients of the American Towman of the Year award, showcasing our dedication to outstanding service and customer care.
We know car troubles can be stressful. That's why we use the latest equipment and technology to provide quick, effective solutions. As a local, family-owned business, we offer clear pricing without surprises. Our fully licensed, bonded, and insured service gives you confidence during tough times. When vehicle problems strike, reach out to us for quick assistance and see why we're the preferred choice.
Why Choose Ray & Wally's Towing Service, Inc.
24/7 Towing and Assistance
Voted American Towman of the Year
Cutting-Edge Equipment and Technology
No Hidden Fees
Fully Licensed, Bonded, and Insured
Founded in 1960

24-Hour Emergency Towing
Car breakdowns can happen anytime. Our round-the-clock towing service is always ready to help. Our quick-response team will reach you fast and move your vehicle safely to where you need it.
Accident Recovery
After an accident, you need reliable help. Our team handles accident recovery with skill and care. We'll safely move your vehicle from the scene to a repair shop or your chosen location, easing your stress during a difficult time.
Battery Jump Start Services
A dead battery can ruin your plans. Our jump start service is quick and available 24/7. We'll arrive promptly, check the problem, and get your car running again so you can continue your day.
Flat Tire Assistance
Flat tires are a pain and can be unsafe. Ray & Wally's Towing Service's tire assistance aims to get you moving again quickly and safely. We can change your tire or tow you to a repair shop if needed.
Lockout Assistance
Being locked out of your car is frustrating and sometimes scary. Our lockout service is fast and professional. We use special tools to safely get you back into your car, anywhere in Illinois or Indiana.
Winching Services
If your vehicle is stuck in a ditch, mud, or snow, we can help. Our strong equipment and skilled team can safely pull your vehicle out of tough spots. We'll get you back on the road quickly, reducing stress and possible damage to your car.
Here's what our satisfied customers are saying...
At Ray & Wally's Towing Service, Inc., we take pride in providing exceptional towing and auto care services to our customers. We would be grateful if you could share your thoughts about our business with others. Your feedback helps us improve and helps others make informed decisions. Please take a moment to leave a review of Ray & Wally's Towing Service, Inc. and let others know what you think.
Frequently Asked Questions
When vehicle troubles disrupt your day, finding fast answers is essential. We have compiled this list of common questions to help you understand our emergency services, dispatch process, and safety protocols. Review these helpful details below so you know exactly what to expect when you request our professional roadside help.
Do you offer emergency roadside assistance across both Illinois and Northwest Indiana?
Yes, our service trucks operate seamlessly across state lines, providing fast support throughout Chicagoland, Illinois, and Northwest Indiana. Whether you are stuck on an interstate or a quiet rural route, our drivers are fully licensed and equipped for regional dispatch. Decades of local operation mean we know the quickest routes to your breakdown location. When you require immediate roadside assistance in Lowell, IN, or neighboring communities across state borders, our 24/7 team brings specialized equipment directly to you for a fast, safe resolution.
What information should I have ready when I call for emergency assistance?
Having a few basic details on hand allows our dispatchers to send the right truck right away:
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Your exact location: Mention major cross streets, mile markers, or nearby landmarks.
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Vehicle details: Share the year, make, model, and color so our driver spots you easily.
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The nature of the problem: Tell us if you need help with a flat, a dead battery, keys locked inside, or winching recovery.
Providing this information helps us prepare our technicians with the exact tools required for your situation, ensuring you receive transparent pricing and reliable roadside assistance in Lowell, IN.
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Will a battery jump-start damage my vehicle's sensitive electronics or hybrid system?
No, your modern electrical systems are in safe hands. Jump-starting a modern car or hybrid with improper cables can cause dangerous voltage spikes that can fry sensitive onboard computers. Our technicians utilize professional-grade jump units equipped with built-in surge protection and auto-regulating voltage monitoring. We evaluate your battery's charge and safely boost the vehicle without risking damage to digital displays, relays, or control modules. As dependable providers of roadside assistance in Lowell, IN, we take every precaution to protect your vehicle's delicate electrical systems.
How do your technicians unlock my vehicle without causing damage to the door or window?
We use non-destructive, professional auto-entry equipment tailored to your specific vehicle make and model. Rather than wedging doors or using crude methods that bend frames, scratch paint, or rip rubber weather-stripping, our crew employs precision lockout tools designed to safely operate interior lock mechanisms. Whether your vehicle is parked in Indiana or Illinois, we resolve lockouts cleanly, giving you transparent pricing upfront and getting you safely back behind the wheel without a single scratch.
What happens if I have a flat tire but don't have a usable spare?
If your vehicle lacks a functional spare tire, or if the rim is too damaged to drive on, you won't be left on the side of the road. When our service truck arrives, we evaluate the tire first. If swapping to a spare isn't an option, we immediately transition to our round-the-clock towing service. We'll carefully load your vehicle and transport it to your preferred local tire shop, mechanic, or home driveway. Count on us for practical, honest solutions whenever you need roadside assistance in Lowell, IN.
What is winching service, and how is it different from a standard tow?
Standard towing transports a rolling or lifted vehicle from one point to another, whereas winching is an off-road recovery service. If your car or truck slides off the roadway into a deep ditch, heavy mud, or thick snowbank, simply pulling it with a tow strap can cause severe undercarriage or bumper damage. Winching uses high-tensile steel cables, motorized spools, and strategic anchor points to gently slide your vehicle back onto pavement without structural harm. Once recovered, we check if it is safe to drive or requires further transport, making this a crucial part of our roadside assistance in Lowell, IN.
What should I do at the scene of an accident before your recovery team arrives?
If you're involved in an accident, focus on safety first with these quick steps:
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Stay safe: Switch on your hazard lights. If it's safe to do so, move off the main lanes. Otherwise, keep your seatbelt fastened inside the cabin while waiting.
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Alert authorities: Call local police to file a report and request medical aid if anyone is injured.
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Contact dispatch: Call our team to request accident recovery service.
When you need roadside assistance in Lowell, IN following a collision, our recovery specialists work efficiently to clean up debris and safely transport your vehicle directly to your chosen repair shop or insurance facility. We are dedicated to making a stressful situation as smooth and hassle-free as possible from start to finish.
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